Ventur ("Ventur," "we," "our," or "us") provides a platform designed to help people discover, explore, and engage with local businesses and places while allowing participating businesses to better understand and engage with visitors.
This Privacy Policy ("Policy") explains how we collect, use, disclose, and otherwise process information when you access or use the Ventur mobile application, websites, and other products or services that link to this Policy (collectively, the "Services").
This Policy also explains certain rights and choices you may have regarding your information.
By using the Services, you acknowledge the practices described in this Policy.
For questions about this Policy or Ventur's privacy practices, contact us at: venturedragons@ventur.life
The information we collect depends on how you interact with Ventur and which features you use.
When you create or maintain a Ventur account, we may collect information such as:
You may choose to provide information about your interests, preferences, favorite places, activities, categories, or other information that helps us personalize your Ventur experience.
Depending on the features available within Ventur, we may collect content you create, submit, upload, or otherwise make available through the Services, such as:
If you contact us, participate in a survey, report an issue, or communicate with customer support, we may collect the information contained in those communications.
Location is an important part of the Ventur experience.
With your permission, Ventur may collect location information from your device, including precise or approximate geolocation information.
We may use location information to:
Ventur may use a combination of location information, QR codes, timestamps, account identifiers, device information, and other signals to determine whether an eligible visit occurred.
For example, when you scan a Ventur QR code at a participating merchant, we may process the QR code, your location or proximity to the location, the date and time of the interaction, your account identifier, and related technical information to verify the visit.
A verified visit may become part of your Ventur account history.
You can control Ventur's access to device location through your device settings. Certain features—including nearby discovery and visit verification—may not function properly if location access is disabled.
When you participate in Ventur features such as stamps, RAX, challenges, rewards, achievements, or similar programs, we may collect information including:
We use this information to operate these features, maintain accurate records, prevent fraud and abuse, personalize the experience, and improve Ventur.
When you use Ventur, we may automatically collect certain technical and usage information.
This may include:
We may collect information regarding how you interact with Ventur, including:
We may collect crash reports, error logs, performance information, and similar diagnostic information to maintain and improve the Services.
We may receive information from third parties depending on the features you use and the relationships we maintain.
These sources may include:
Participating businesses may provide information necessary to operate Ventur features, verify visits, administer challenges or rewards, investigate suspected fraud, or resolve customer service issues.
We may receive information from companies that provide services to Ventur, including hosting, authentication, analytics, communications, mapping, location technology, security, and fraud-prevention providers.
If you choose to connect Ventur with another platform or service, we may receive information authorized through that integration.
We may collect publicly available information about businesses, places, events, attractions, or other locations to help provide and maintain the Ventur discovery experience.
We may use information we collect to:
We use information to operate Ventur, create and maintain accounts, display nearby locations, verify visits, award stamps or RAX, administer challenges, provide rewards, and deliver other features.
We may use information about your interests, activity, saved places, visits, and interactions to personalize the places, businesses, events, challenges, or other content presented to you.
We may use your interactions with Ventur to improve recommendations and help surface businesses, attractions, events, or experiences that may be relevant to you.
We may process location, QR-code, device, account, and related information to verify whether qualifying visits have occurred.
We may use activity information to determine eligibility for RAX, stamps, rewards, challenges, achievements, and other Ventur features.
We may send communications concerning:
Where permitted by law and subject to your choices, we may also send promotional communications about Ventur, participating merchants, events, experiences, or offers.
We may analyze how people interact with the Services to understand usage, identify problems, develop new features, evaluate performance, and improve Ventur.
We may use information to:
We may use information when reasonably necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Ventur works with participating local businesses ("Merchants") to provide discovery, visit verification, challenges, rewards, and other features.
When you interact with or complete a verified visit to a participating Merchant, Ventur may provide the Merchant with information regarding activity involving that Merchant.
Depending on the Ventur product and Merchant features being used, this may include information such as:
Ventur does not necessarily provide Merchants with your precise location history merely because you use Ventur.
We may provide additional identifiable information to a Merchant when you request an interaction that requires it, direct us to do so, or when otherwise disclosed to you through the applicable feature.
We may create aggregated or de-identified information from information collected through Ventur.
For example, we may analyze information to understand:
Where information has been reasonably de-identified or aggregated so that it is not reasonably linked to an identifiable individual, we may use and disclose that information for business, analytics, research, reporting, product-development, merchant, community, and other lawful purposes.
We will maintain de-identified information in de-identified form and will not attempt to re-identify it except where permitted by law.
We may disclose information in the following circumstances.
We may disclose information to companies that perform services on our behalf, such as:
These providers may process information as necessary to perform services for Ventur.
We may disclose information to participating Merchants as described in this Policy, including information necessary to verify and administer visits, challenges, rewards, and related programs.
We may disclose information when you request or direct us to do so.
We may disclose information when we reasonably believe disclosure is necessary to:
If Ventur is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.
Ventur does not sell personal information for money.
Ventur may use service providers and technology partners to measure use of our Services, understand the effectiveness of marketing, and promote Ventur.
Certain U.S. privacy laws define terms such as "sale," "sharing," or "targeted advertising" broadly enough that some digital advertising or analytics activities may fall within those definitions even when no money is exchanged for personal information.
Where required by applicable law, Ventur will provide users with the ability to exercise applicable opt-out rights.
We may update this section as our advertising and analytics practices evolve.
Ventur and our service providers may use cookies, software development kits ("SDKs"), pixels, APIs, local storage, and similar technologies to operate and understand the Services.
These technologies may help us:
Your browser, operating system, or mobile device may provide controls for limiting certain tracking technologies.
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide the Services, maintain your account, satisfy legal obligations, resolve disputes, prevent fraud, and enforce agreements.
Retention periods may vary depending on the type of information and why it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or de-identify it, subject to applicable law and legitimate business requirements.
We use reasonable administrative, organizational, physical, and technical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, mobile application, database, or information-storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials and should notify us if they believe their account has been compromised.
Depending on where you live, you may have certain rights concerning your personal information.
These may include the right to:
These rights are subject to exceptions and limitations under applicable law.
To submit a privacy request, contact: venturedragons@ventur.life
We may need to verify your identity before completing certain requests.
Authorized agents may submit requests where permitted by applicable law, although we may require verification of the agent's authority and/or your identity.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
You may request deletion of your Ventur account and associated personal information by using an account-deletion feature made available within the Services, if available, or by contacting: venturedragons@ventur.life
After receiving and verifying a deletion request, we will delete or de-identify information associated with your account as required by applicable law.
We may retain certain information where reasonably necessary for legal compliance, fraud prevention, security, dispute resolution, accounting, or enforcement of our agreements.
Information that has already been aggregated or de-identified may not be associated with your account and therefore may not be deleted with your account.
You can control Ventur's access to your device location through your mobile device settings.
Depending on your device, you may be able to:
Disabling location access may prevent certain Ventur features from functioning, particularly features involving nearby discovery or verified visits.
If you enable push notifications, Ventur may send notifications regarding your account, places, challenges, rewards, RAX, recommendations, or other Ventur activity.
You can disable push notifications through your device settings.
You may unsubscribe from promotional emails using the unsubscribe mechanism included in those communications.
Even if you opt out of promotional communications, we may continue sending non-promotional messages concerning your account, security, transactions, legal notices, or operation of the Services.
Ventur may contain links to, integrate with, or provide information from third-party websites, applications, maps, merchants, social platforms, or other services.
Those third parties operate independently from Ventur and may collect information according to their own privacy policies.
This Privacy Policy does not govern the privacy practices of third parties.
We encourage you to review the privacy policies of third-party services before providing information to them.
Ventur is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without legally sufficient authorization, we will take reasonable steps to delete it.
If you believe a child under 13 has provided personal information to Ventur, please contact: venturedragons@ventur.life
Certain Ventur features may have higher age requirements where required by law or appropriate for the feature.
Residents of certain U.S. states may have additional privacy rights under applicable state law.
Depending on your jurisdiction and subject to applicable exceptions, these rights may include:
Ventur will honor applicable privacy rights as required by law.
Requests may be submitted to: venturedragons@ventur.life
If we deny a request and applicable law provides an appeal right, you may appeal by replying to our decision or contacting the same email address and identifying your request as an appeal.
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), may provide additional rights concerning your personal information.
Depending on your interactions with Ventur, categories of personal information we may collect can include:
We collect and use these categories for the business and commercial purposes described throughout this Policy.
California residents may have rights to request access, correction, or deletion of personal information and to opt out of certain sale or sharing practices as defined by California law.
Ventur does not sell personal information for money.
To exercise applicable California privacy rights, contact: venturedragons@ventur.life
Ventur is based in the United States.
If you access Ventur from outside the United States, information may be transferred to, stored in, or processed in the United States or other countries where Ventur or our service providers operate.
Privacy and data-protection laws in these jurisdictions may differ from those in your country.
Where required, we will use appropriate safeguards for international transfers of personal information.
We may update this Privacy Policy periodically as Ventur, our technology, or applicable law changes.
When we update this Policy, we will revise the "Last Updated" date above.
If we make material changes, we may provide additional notice through the Ventur application, our website, email, or another appropriate method.
Your continued use of Ventur after an updated Policy becomes effective is subject to the updated Policy, to the extent permitted by applicable law.
Questions, concerns, or requests regarding this Privacy Policy or Ventur's privacy practices may be sent to:
Ventur
Email: venturedragons@ventur.life
For privacy-related requests, please include enough information for us to understand and respond to your request.